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Access violation error in module pb32.exe Messages in this topic - RSS

Jshex
Posts: 1


5/29/2017
Jshex
Posts: 1
Was this issue ever resolved? I'm currently having the same issue. When i followed these steps:

3. Rename the Current User and Local Machine registry settings used by PrintBoss and allow new settings to be created the next time PrintBoss is opened.
a. Close PrintBoss.
b. Run or open regedit.
c. Navigate to Current User\Software\Wellspring Software and rename the Wellspring Software folder by adding something to the end of the name.
d. Navigate to Local Machine\Software.
i. If this is a 64-bit computer, select Wow6432Node\Wellspring Software and rename the Wellspring Software folder by adding something to the end of the name.
ii. If this is not a 64-bit computer, select the Wellspring Software folder and rename the Wellspring Software folder by adding something to the end of the name.

4. Open PrintBoss to recreate the registry settings.
5. Reprint to PrintBoss and let us know the results.

If the error persists, then the corrupted resource used by PrintBoss is elsewhere in the operating system or general registry settings and will more difficult to find.


Clicking on print would not launch the PrintBoss application at all.
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sherlick
Posts: 4


12/1/2016
sherlick
Posts: 4
"
After reviewing the Call Stack Report, we would like you to rename the PrintBoss\Work folder and try your documents againg. It appears that the Work file may have been corrupted or that there is not enough space to process the batch. "


We will try this tomorrow when the system is quiet.


Thanks
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sherlick
Posts: 4


11/29/2016
sherlick
Posts: 4
Hello;
Occasionally we are getting an access violation error at address 0080726F in module 'pb32.exe'. Read of address 05D70000.
See attached Excel spreadsheet for the errors. The tabs contains the details.
Server is Windows 2012 R2. Accounting Software is SAGE 300 6.3.
Any ideas?
Stephen

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