Technical Support Questions
AppCrash
Nancy Administrator Posts: 765
5/6/2022
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NancyAdministrator Posts: 765
Usually the ntdll.dll error is a permissions issue when writing to the registry/ini. Is there a crash report generated from PrintBoss?
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sccheng888 Posts: 3
4/20/2022
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we getting this error from some of our team members trying to use printboss. users login to a RDS enrvionment and seems to be getting the same error message when log into the same machine.
Problem signature: Problem Event Name: APPCRASH Application Name: pb32.exe Application Version: 6.0.2.0 Application Timestamp: 58b70a14 Fault Module Name: ntdll.dll Fault Module Version: 6.3.9600.20302 Fault Module Timestamp: 62165b52 Exception Code: c0000006 Exception Offset: 0009d322 OS Version: 6.3.9600.2.0.0.16.7 Locale ID: 1033 Additional Information 1: 1abe Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8 Additional Information 3: 1abe Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8
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