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printing from a remote computers Messages in this topic - RSS

paula
Administrator
Posts: 208


2/19/2015
paula
Administrator
Posts: 208
Sent: Tuesday, October 14, 2014 4:56 PM
To: 'Accounting'
Subject: RE: print drivers

The only tool that I have seen work is Remote Desktop Connection. Remote Desktop loads the local printer drivers so there is no redirection.
There is a print utility called UniPrint that also works, but you still need to RDP to the remote computer. The user prints from the accounting application to UniPrint, and then UniPrint passes the file to the local work station as a PDF. The PDF can then be printed to PrintBoss. It should also work if you have a way of printing to a PDF file and then pass the PDF to the local work station to print to PrintBoss.
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email submissions
Administrator
Posts: 173


2/19/2015
email submissions
Administrator
Posts: 173
Sent: Tuesday, October 14, 2014 3:59 PM
To: Paula Manker
Subject: RE: print drivers

Can you recommend another remote access company to use?
Thank you
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paula
Administrator
Posts: 208


2/19/2015
paula
Administrator
Posts: 208
Sent: Tuesday, October 14, 2014 3:11 PM
To: Accounting
Subject: RE: print drivers

We may need more information than can be provided by email. That said, does the PrintBoss 50 driver show up as a redirected printer? If so, the PrintBoss 50 driver does not work as a redirected printer. It only works when it is available as a direct printer as it uses its on Spool and Transfer folders to create a file from the print stream. It does work with RDP. If you are trying to print from a remote location we suggest you use a Remote Desktop Connection (RDP). As I recall, GoToMyPC is a Citrix product and Citrix typically ‘redirects’ the printer driver.
edited by paula on 2/19/2015
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Administrator
Posts: 173


2/19/2015
email submissions
Administrator
Posts: 173
Sent: Tuesday, October 14, 2014 11:04 AM
To: Support@wellspringsoftware.com
Subject: print drivers

We are trying to print checks from a remote computer thru GoToMyPC. I can print directly to the printer, but not thru Print Boss. GoToMyPC says we need the print drivers. Thank you
edited by paula on 2/19/2015
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