6/26/2013 Topic: Outlook 2010 error "The MAPI Error" paula Administrator	We do not have an official release date at this time. As soon as we have more information, we will update our forum accordingly. Thank you.
7/9/2013 Topic: Subject:Outlook 2013 and MAPI call error paula Administrator	After extensive work on the MAPI error when using PrintBoss with Outlook 2013, we found two different solutions to the problem. This is what we suggest. 1. Run all Windows Important updates. When testing, MAPI failed after the first Windows Update. We were able to get it working again after applying all Windows updates. Testing after the SP1 update, had it working since then. 2. Run FixMapi found at the root of C:\Windows\System32. If after applying the updates and FixMapi, MAPI is still failing. Please let us know.
7/12/2013 Topic: Processes documents from admin but not users paula Administrator	Since PrintBoss opens w/out Admin and prints w/Admin, the issue appears to be permissions on the {ComAppData} folder. This folder is defined by the operating system. In Windows 7, the location is C:\ProgramData\Wellspring. The 'Users' account needs to have Full Control.
7/18/2013 Topic: force email attachment size to A4 paula Administrator	PrintBoss is literal with the page size and prints exactly what it receives. There is no "auto adjust" feature. A #BlockMove can be used to specifically size data blocks or the entire page so the data fits into a smaller area, but this will not change the actual page dimensions.
7/18/2013 Topic: Sage 300 V6.1 French characters not printing prope paula Administrator	Thank you for your email. We have heard this from other clients who have moved to the newer version of Crystal Reports with Sage 300 ERP. The challenge with the French accents may be solved by ensuring the associated fields on the crystal report are not set to Can Grow. If this does not work, the only other solution is to print text as graphics with the Enterprise edition of PrintBoss. We will be testing the next version of Sage 300 ERP with changes to the print engine that may help. We will post the results to our Forum if the modifications to the Sage 300 ERP print engine work.
8/9/2013 Topic: Rename Email PDF Attachments paula Administrator	Tom - If DocDate displays as the variable {DocDate}, either this variable is not assigned on the RunTime Objects tab of the PrintBoss Form, or the Enterprise edition of PrintBoss is no being used.
8/9/2013 Topic: Rename Email PDF Attachments paula Administrator	Correct. The DocDate assignment would look something like: #Assign DocDate, "", 6.338-8., 8.309/.2, LRBAW This assignment captures the date printed on the actual document, in this case the invoice. The PrintBoss Invoice form does not automatically include a DocDate assignment. The {DocDate} variable will not work in the RunTime Objects tab as it is also assigned in that tab. You will need to move the #Assign EmailPDFAlias to the Footer Objects tab OR set the Pre-process Assignments option on the Special Controls tab to 'Special'.
8/9/2013 Topic: Rename Email PDF Attachments paula Administrator	Both can be in RunTime Objects when Pre-process Assignments is set to Special. It is generally best to keep all code for a particular function, such as Email, in the same area for trouble shooting. Otherwise, one line of code can get "lost" when it is moved to another tab.
8/12/2013 Topic: Subtotals not printing on PB form paula Administrator	Shirley - Please define "capture". Typically, fields added to a crystal report just show up in PrintBoss, depending on the form. Please identify the PrintBoss Form and whether you need the data displayed, or assigned to use or move elsewhere.
8/13/2013 Topic: Subtotals not printing on PB form paula Administrator	Shirley - I tested your attachments. The SubTotals are appearing as graphic overlays from the crystal report and are being stripped out of the Standard edition of PrintBoss. I was only able to print the SubTotals using PrintBoss Enterprise and setting the form to print text as graphics. Of course, all the lines from the crystal report printed at that point.
8/13/2013 Topic: QB Voucher Check Dialogue Box paula Administrator	PrintBoss Select does not have access to the Form/Bank Request List Please call technical support for help in correcting this error.
8/13/2013 Topic: QB Voucher Check Dialogue Box paula Administrator	Users do not have access to make this change. Though one of our technicians can temporarily fix the issue, the permanent solution is in a later version of PrintBoss.
8/15/2013 Topic: Can't print one company's checks from my CPU paula Administrator	Please provide more details. Can you view the bank record for the new company in the PrintBoss bank list? Can you print from the new QB company directly to a printer (not PrintBoss)? Does PrintBoss generate any error messages? Does PrintBoss receive the file and stop? The best solution may be to call out technical support group to trouble shoot this issue. The number is (636)527-6100.
8/15/2013 Topic: Can't print one company's checks from my CPU paula Administrator	Thank you! The details help. QB prints the bank account ID on the advise section of an AP check. PrintBoss uses this information followed by a colon : and the Company Name to uniquely identify a bank record. This information is entered in the Bank Code field of the bank record. The Company Name only prints on the check when selecting the "Print Company Name and Address" option from the Printer Setup window in QB. Please verify the 'Print Company Name and Address' option is selected for the checks of the new company. It appears the Bank Code for a different bank record has been overwritten and is now being used for the new company. This bank code needs to adjusted to reflect the original bank account ID:Company Name. edited by paula on 8/15/2013
9/4/2013 Topic: Printboss & Exchange Server paula Administrator	PrintBoss generates emails from each computer using the email feature in PrintBoss. This occurs during the print process. You are correct that each computer IP address will need to be added in order to send email from that computer. The body of the email and the PDF file are generated on the server, but the send mail function is at the local computer unless users are logging on to a Citrix server.
9/11/2013 Topic: Trigger not showing on report in Print Preview paula Administrator	Tom - We have not encountered this issue with Crystal Reports 2011. That said, I have found it helpful to remove a field and rebuild it in Crystal Reports when something does not work. You might try this with the PrintBoss Trigger instead of copying.
9/11/2013 Topic: Trigger not showing on report in Print Preview paula Administrator	When I have done this in the past, I recreated everything, including the formulas used by the trigger.
10/24/2013 Topic: Translation-English to French paula Administrator	From: Paula Manker [mailto:paula@wellspringsoftware.com] Sent: Wednesday, October 23, 2013 12:19 PM - First, update PrintBoss to the current version (5.73.2). PrintBoss can be updated as follows: 1. Open the PrintBoss Master Application (PB32.exe). 2. Click on the Help menu and select About. 3. Click on the 'List Current Users' button in the bottom left corner to verify no other users have PrintBoss open. 4. Click on the 'Check for PrintBoss Updates Online' button in the top right corner to start the update. Follow the prompts. Once PrintBoss is updated, the WordAmnt can be changed from a work file as follows: 1. In PrintBoss, click on the File menu and select Open Document Work Files. 2. Select the QB form (QB_Chk4 or one of the other QB forms) and click Browse. 3. Select a document from the Browse list and click the View button in the menu bar. 4. Double click on the Word Amount (the amount in Words) and add ,F at the end of the string in the Text field before the right French brace. a. Ex: {WordAmnt: ÷{ACHChkAmnt}÷,1,80,Dollars,A,F} b. You will also need to manually change "Dollars" to 'de dollars' or whatever is appropriate. 5. Click OK to save this change. 6. Click Close on the Work File View and select Yes to save changes. The Pay Only graphic can be commented or changed to French as follows: To change to French: 1. In the Work File View, double click on the Pay Only graphic. 2. Click on the Language drop down menu and choose French. 3. Click OK to save this change. To Comment: 1. In the Work File View, select the Pay Only graphic. PrintBoss will highlight the selection in blue 2. Right click on the object and select Comment Current Object near the top of the list. 3. Click Yes when asked to confirm. edited by Nancy on 10/24/2013
11/21/2013 Topic: ACH Effective Date Variable paula Administrator	the ! is placed immediately after the variable, for example: {ACHEfctvDate!}, inside the brace in the message. This will generate a prompt for the date at the beginning of the batch.
12/4/2013 Topic: documents not spooled in large batches paula Administrator	From: Paula Manker [mailto:paula@wellspringsoftware.com] Sent: Wednesday, December 04, 2013 4:34 PM Thank you for your email. GP sends files in batches. All 100 or so are not sent together. As a result, some files are not “appended” to the batch. PrintBoss has 2 settings that should already be selected, but may require additional adjustments. They are the “Append to Transfer File” option and the “Print Jobs received within these secs” option. The Append to Transfer File option is found under Options/PrintBoss Driver Settings. Please verify this option is checked. The “Print Jobs received within these secs” option is found under Options/Configuration. Then select the Internal tab. This field is found on the right hand side in the middle. Increase the number of seconds entered in this field to properly append the files printed from GP. The volume itself is not an issue. We have clients who print 5,000 documents at time. The issue is ensuring they are all in the same batch. You will see PrintBoss count down the seconds at the end of the batch or whenever there is a gap in receiving data.

---