Kimberly

all messages by user

2/22/2010
Topic:
Multiple Signature Printing Issues

Kimberly
Hello All,
We have all banks setup the same way in regards to the automated printing of signatures on the cheques. But, every once in a while 2 signatures print when only 1 should, the cap is @ 5000.00$. So, up to 4999.99$ 2 sigantures should print but only one when over 5000.00$.
The setup is done at the bank level where the first siganture settings are:
Hi: 0.00
Lo: 0.00
The second signature is:
Hi: 4999.99
Lo: 0.00

The Form - Foot Objects is as follows:
#[FileExists,"{BSigFile}"][AmntRange, {BSigLo}, {BSigHi}]Pic {BSIGX}, {BSIGY}, "{BSigFile}", "/Width:{BSIGWD} /Height:{BSIGHT} ",,D
#[FileExists,"{BSig2File}"][AmntRange, {BSig2Lo}, {BSig2Hi}]Pic {BSIG2X}, {BSIG2Y}, "{BSig2File}", "/Width:{BSIG2WD} /Height:{BSIG2HT} ",,D

The error of printing 2 signatures over 5000.00$ is rare and only happens in 1 bank for 1 currency.

I cannot find anything difference between this bank versus the others that never have the issue.

Any help is appreciated.

Thank you for your time.
2/23/2010
Topic:
Multiple Signature Printing Issues

Kimberly
Thank you Nancy for your reply.
This is for Sage Accpac ERP 5.5. I have yet to have any issues with the docAmnt being captured correctly and if it was not it would probably happen much more often. But, I will verify immediately after the issue arises again that the amount in the workfiles is correct.
Will post my findings on the next occurrence.
Thanks you.
11/1/2013
Topic:
Sage 300 V6.1 French characters not printing prope

Kimberly
Hello,
I have the same issue with a new migration to Sage 300 ERP 2012. The cheque form prints with the French characters correctly in Sage 300 ERP but as soon as the cheque is passed to PrintBoss these characters are either dropped or replaced with some other character. The client is in Québec so they print many cheques with accents. The fields in question are not set to "Can Grow" in Crystal and they do not have the Enterprise edition of PrintBoss. When is a fix expected to be released for this issue and what other possible workarounds are there until a fix is released?

Thank you for your help,
Kimberly
1




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