2/24/2016 Topic: Check Print Preview is Blank - can't seem to print netx	Hello: I'm using a 30 day trial of PrintBoss on Win10 I initially tried QBO: Easy, when I couldn't get that to work, I upgraded to QBO Essential I have setup a bank in PrintBoss with micr info, except fractional transit, which I don't know, so left blank. I select 'Transactions' on QBO and choose 'Expenses' I select the check I click on 'Preview and Print Check' I get a blank pop up I click 'Print' anyway, and go to the printing setup screen, where I verify that 'PrintBoss 50' is the selected printer. I click 'print', even though the preview here is also blank Nothing happens. I navigate to c:/programdata/wellspring/printboss and verify I can get into both Spool and Transfer directories, each of which is empty. I also tried running PrintBoss with administrative privilege and repeating all of the above. Nothing seems different. Any thoughts? Thanks Ken
2/24/2016 Topic: Check Print Preview is Blank - can't seem to print netx	Was using chrome and then edge. Just tried Firefox - I don't have adobe xi. Now I can see the check info in the preview, but no micr info. It says it prints to the printer, but nothing actually happens.
2/24/2016 Topic: Check Print Preview is Blank - can't seem to print netx	It almost seems like there's no associated bank account, and I don't really see where to choose that or set a default. If you look at the attached screen shot of the printboss screens, you see (from left to right) Preview of a check-form with correct micr line, but no payee or amount information Form Select box, with correct bank selected at bottom, and the form which matches my blank check stock Capturing Status from the attempted printout from QBO: Notice the Selected Bank = {NONE} Form = Unknown So, it seems the QBO, when it sends the check to PrintBoss, somehow, the bank and form information is not relayed -- which is not too big of surprise, since I don't really see where or how to select or set this information. I made a point of naming the bank in the chart of accounts exactly the same as the bank I setup in QB, hoping that would help, but no dice.

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