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Error: Printer is not currently printing. Messages in this topic - RSS

Nancy
Administrator
Posts: 765


8/22/2016
Nancy
Administrator
Posts: 765
We have posted a PrintBoss update that helps alleviate this issue caused by a recent Microsoft update.
Please update your PrintBoss software as soon as possible to version 6.01.5.
edited by Nancy on 9/15/2016
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orion
Posts: 2


8/19/2016
orion
Posts: 2
Choosing the option to close the application after printing seems to help.

Configuration > Misc Application Properties > When launched by Acct. Host, Terminate PrintBoss afterBatch Print
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orion
Posts: 2


8/19/2016
orion
Posts: 2
Same here.
Exception:
-------------------------------------------------
2.2 Address: 00A6740D
2.5 Type : EPrinter
2.6 Message: Printer is not currently printing.
2.7 ID : 8C540000
2.11 Sent : 0

User:
--------------------------
3.2 Name : user
3.3 Email:

Steps to reproduce:
------------
8.1 Text:


Call Stack Information:
---------------------------------------------------------------------------------------------------------------------------------------
|Methods |Details|Stack |Address |Module |Offset |Unit |Class |Procedure/Method |Line |
---------------------------------------------------------------------------------------------------------------------------------------
edited by orion on 8/19/2016
edited by orion on 8/19/2016
edited by Nancy on 9/15/2016
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pwhorten
Posts: 1


8/18/2016
pwhorten
Posts: 1
We are having this issue every third time printing (which is very strange). We have been using this without problem for years now with our Sage 300 ERP system and this began suddenly for a user after a windows update on her workstation. The printer is a network printer and nothing has been changed driverwise with it. Any ideas where I can look to troubleshoot this?

ERROR Log more info:

EurekaLog 7.2.1.0

Exception:
-------------------------------------------------
2.2 Address: 00A62269
2.5 Type : EPrinter
2.6 Message: Printer is not currently printing.
2.7 ID : F7370000
2.11 Sent : 0

User:
-----------------
3.2 Name : temp
3.3 Email:

Steps to reproduce:
------------
8.1 Text:
+1 link






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