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MAPI issues with Office 2013 and 2016 Messages in this topic - RSS

paula
Administrator
Posts: 208


11/3/2017
paula
Administrator
Posts: 208
There are no known issues with Office 2010.
Both the 2013 and 2016 versions of Outlook have MAPI issues. We have not experienced MAPI issues with any of the other versions.
There is a known issue with MAPI and Windows 10. I reached out to Microsoft about this issue and they suggested using Office 365. The return message indicated MAPI is old technology and they do not plan to update this API. The issue I have with MAPI on Windows 10 is it only ends one email at a time. I cannot send a batch. As a result, we migrated to Office 365 and it works great. I can see all my Sent emails in the desktop version.
Best Regards,
Paula Manker
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email submissions
Administrator
Posts: 173


11/3/2017
email submissions
Administrator
Posts: 173
Sent: Friday, November 3, 2017 9:23 AM
To: Paula Manker <paulamanker@wellspringsoftware.com>; Wellspring Support <support@wellspringsoftware.com>


Hi , I’m about to update one our mutual client to Sage V2017.
One of my collegues told me he ran into issues last week (see his email at the bottom of this email) when he did the same process and updated the PrintBoss to the most current version.
My client is running Office 2010 and not Office2013. Do you know if we have a chance to face the same issues when updating to the most current version of PB?
If so, can you send me the prior version of PrintBoss (one version back from the most current version)? I was told that « older version » didn’t have an issue with the MAPI like the most current one.
Thanks you for your time.
Regards,
edited by paula on 11/3/2017
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