Printing
Printing from Accpac
|
Nancy Administrator Posts: 765
2/17/2012
|
NancyAdministrator Posts: 765
Tom, we have seen this pop-up with Accpac over the years. When printing to PREVIEW everything works, but for some reason the link to the specific printer in the Crystal report has broken. Here is an idea to try.
Delete the user's printer.ism file for this company in Accpac. Each user has a different file for each company. Close Accpac. Then when it is re-openned, the file will automatically recreate the printer.ism file but you will have to reset everything for that user / company. The file is in the Accpac shared directory. There is a user folder & a company specific ism file in the user folder. For example "SamDat_P.ism"
|
|
|
0
link
|
|
Tom Posts: 7
2/17/2012
|
Hi.
We have just upgraded to PrintBoss Enterprise Edition v5.71.3. We are using Accpac 500 ERP V5.5A.
The only way to print checks is to do a Print Preview in Accpac and then select Print and Print Boss 50 printer. The check are only printing Accpac data if we go straight to the Print Boss 50 printer (without generating the preview). We are using custom crystal reports form, but we have also tried a generic crystal report provided by Wellspring for 5.5 and it wouldn't work. Before the upgrade we were using older PrintBoss Standard edition and checks would print by going straight to the printer.
|
|
|
0
link
|