Printing
Printer Selections: Locally
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Nancy Administrator Posts: 765
3/8/2010
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NancyAdministrator Posts: 765
You don't say what version of PrintBoss your client is using. Please update them to the latest version of PrintBoss. In the last year there were significant programming changes to the way the printer selection works to fix this issue.
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email submissions Administrator Posts: 173
3/8/2010
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Our client has a number of printers distributed through their office. On the Multi-Part & Printers tab of the PB form, we've set the option for Printer and Tray selections to be "<Locally> Each User Must set his own" so that each user can print to specific printers depending on where they are in the building. The printer assignments are not usually their "Default printer" but rather set specifically on a wkstation by wkstation basis.
I'm finding that when I need to make changes to the PB form file and then save it, the printer/tray selection propagates from whichever wkstation I made the change on to the other workstations. Result is that the next time they try to print using that form, any wkstation without the same printers as the one I made the change from will get an error message stating something along the lines of "That Printer <printer name> does not exist", and they'll have to go in and reset the printers to be used.
Can anything be done settings wise to eliminate this problem? Is there a way to make the changes to form files without resetting the printer assignments for all wkstations?
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