Error Messages
Error - Printer is not currently printing
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jbrook Posts: 6
7/30/2013
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Thank you for the response. Fortunately/Unfortunately the error hasn't occurred again so I can't check the mail server for any errors. This definitely sounds like it would be the problem though.
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Nancy Administrator Posts: 765
7/26/2013
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NancyAdministrator Posts: 765
Josh, check to see if the mail server is halting service sometime during the night.
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jbrook Posts: 6
7/25/2013
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Hi,
We have a lot of things printing/emailing off of printboss. When I come into work in the mornings often there is an error that states "Printer is not currently printing" but the form that this error appears on doesn't event print to a printer, it strictly emails. I have to close down printboss and restart it, but then I loose everything that's in the printing queue.
Any ideas as to what might be causing this? It's happened three mornings in a row now, it all started after a black out due to a thunderstorm. Not sure if that is relevant but I thought I would mention it.
Thanks,
Josh
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