Modifying Forms
Address lines not in order
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Nancy Administrator Posts: 765
7/21/2010
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NancyAdministrator Posts: 765
Brian, I believe the issue is that the complete address is not being captured and repositioned by PrintBoss. It can be easily fixed by either (1) updating PrintBoss and using a later version of the form and/or (2) connecting to your client's workstation via the web and looking over the situation. Please call for Technical Support and we'd be happy to help.
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bcarroll Posts: 1
7/21/2010
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Heya Folks,
I am supporting this product for a client. I have no real experience using PrintBoss. The version is PrintBoss 5. The issue is this:
We just upgraded the users Quickbooks to version 2010. When we print checks to the 'prinboss nt40 on NULL" printer, the 'state and zip code' line of the address is not in the correct place. The form used is QB_Chk4. The actual check is at the bottom of the form. Everything prints OK except the cty/state/zipcode line of the address. This ends up at the top of the form, meaning the top of the page, i.e. not even on the check itself. The other address lines (company name/street address) are located correctly.
I have printed some examples and it is wierd. The sample prints fine, it just has an old address. The production print has the correct address, but it prints it wrong (city/state/zipcode in the wrong place). I do not know the product well enough to fix this quickly and efficiently so I am here asking for assistance.
Thank You in advance!
Brian Carroll
Edited to provide correct PrintBoss version info
<em>edited by bcarroll on 7/21/2010</em>
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