Error Messages
Printing Alert
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Nancy Administrator Posts: 765
11/13/2013
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NancyAdministrator Posts: 765
Lynne, the message means the document itself is not recognized. It is hard to say what may have changed in the format of the document without looking at it. Technical Support can connect to your workstation to determine what is happening. An update to PrintBoss may help as there may be a newer Form/Bank Request List entry. Give us a call so we can take a look.
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Lynne Posts: 5
11/12/2013
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After setting up a new bank account for a new company and trying to print I get the following message:
"You have printed a document to PrintBoss that is NOT recognized by PrintBoss. Specifically, no entry in the "Form / Bank Request List" matches this format. PrintBoss is ignoring this document."
I've checked that the bank and company names in the list match those in my software (QuickBooks) but still get this alert.
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