Printing
Printers & Windows 8 Compatibility
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email submissions Administrator Posts: 173
6/13/2014
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Sent: Wednesday, May 07, 2014 2:30 PM
To: 'Support@wellspringsoftware.com'
Subject: Printer and Windows Compatibility
Hello,
We have a client that just installed a new computer and printer (HP LaserJet P2035) at their site. We have installed PrintBoss and Sage and have done some testing. The issue that is coming up is when the print job is sent to the printer, an error shows up on the printer (Not in windows or in any software). When they say ok to the error it prints the cheque but the alignment is off (1/2" lower than should be). Have you guys run into any compatibility with this printer and windows 8? They have just paid for support and upgraded PrintBoss to the newest version. The company is xx. If I am missing any information please let me know. Thanks!
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