QuickBooks Installation Notes
PrintBoss stopped printing from QuickBooks
|
Nancy Administrator Posts: 765
1/12/2011
|
NancyAdministrator Posts: 765
The first thing to check would be the settings on the QuickBooks printer setup screen.
You want to make sure you have these three settings correct.
1. PrintBoss NT40 or PrintBoss 50 printer driver is set as the printer
2. The Voucher style check the style choice
3. The box for ‘Print Company Name and Address’ is checked.
If this does not solve the issue, and you are using the PrintBoss 40 printer driver, use your Task Manager to see if the process PB32STUB.EXE is running. If it is not, run the PrintBoss setup program as a Workstation/ Printer Driver install type. This will restart the process. Note: if you are using the PrintBoss 50 driver, this step is not necessary.
If you are still having issues, feel free to call for technical support so we can look at this issue together.
|
|
|
0
link
|
|
email submissions Administrator Posts: 173
1/12/2011
|
Print Boss has stopped working. We are up to date with our contract and it printed checks within the past week.
When I have a check to print in Quickbooks and click on the Print Button with PrintBoss window does not appear. I went into the system and clicked on PrintBoss and brought up the window and the fields such as Batch Date and Trigger name are all blank. As far as I know we have done nothing to change the software.
Any thoughts? Thanks.
|
|
|
0
link
|