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PrintDriver "HP LaserJet Universal PCL 6e" Messages in this topic - RSS

paula
Administrator
Posts: 208


11/28/2016
paula
Administrator
Posts: 208
We have HP printers in our Wellspring Software offices and use both PCL6 and Universal printer drivers to access specific trays through PrintBoss. The version of the driver must match the operating system in order for PrintBoss to be able to load the printer trays.

PrintBoss is compatible with HP PCL5e and PCL6 printer drivers as well as the Universal Printer drivers for HP Laserjet printers. We have not seen nor tested a PCL6e driver for HP.
edited by paula on 11/28/2016
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sherlick
Posts: 4


11/23/2016
sherlick
Posts: 4
Hi
We have a number of HP printers in our organization. I have found that to get PrintBoss to pull from the correct tray, we need to change the print driver from the native HP print driver associated with the type of HP printer to the generic HP LaserJet Universal PCL 6e driver.
Does anyone know why an approved HP print driver won't work with PrintBoss and why we have to set the driver to the generic one?
Thanks
Stephen
edited by sherlick on 11/23/2016
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