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8/23/2018
Topic:
PrintBoss Release 6.0.3.0 Dated 8/22/2018

Nancy
Administrator
Posts: 692
Nancy
Administrator
Posts: 692
Topic: PrintBoss Release 6.0.3.0 Dated 8/22/2018
PrintBoss 6.0.3.0 has been posted.
A summary of the additions, changes and fixes follow.

Additions:

Added drive letter parameters to FileExists function. #[fileexists,'\sig1.jpg','cflhQ']Text 1.5, 1.5, 'Arial/7', 'Found It!'
It will return true if the file exists on one of the passed drive letters.
It won't tell you which drive, just that it exists.

Added a FileLocation function.
{Filelocation:\sig1.jpg,CDLQF}
After the : you put in the path less the drive letter and colon.
It will search the drive letters that you pass and stops after the first find.
If you have the same file on D: and F: it will return the D:\sig1.jpg file as passed using the above line
NOTE: Disk I/O functionality is time intensive and if you have a number of signatures to test the batch will take longer.

Added CHRCount function:
{CHRCOUNT:÷{mystr}÷,','} or {CHRCOUNT:'one|two|three|four|','|'}
Will count the number of a specified character in the string.
This can be useful for determining how many entries are in a comma delimited string.

Added an expiration warning for ASP licenses which appears two weeks before the expiration date.

Added drag-n-drop of PNG and JPEG images.

The MICR routing number in the Bank Record now has a minimum character count of 9 characters.

A new Tech Support favorite – there is a menu item for starting a Support Ticket from PrintBoss\Help.


Changes:

Changed the ACH tab in the Bank Record so users cannot manually type in the Payee list field.

Changed the length of the {WinUserName} field. It is now 30 characters like the {UserName} field is. Also changed it to {TUserName}.

Changed the FTP process such that the .upl file is always saved so that the file can be manually sent at a later time.
Changed the FTP array to str25 instead of str20 because the edit fields and db field is 25.

Finally, there is a fix in the processing of the BatchCount function in ACH. Previously, in a Payee record if Account1 was set to inactive but Account2 was still set to an active status it would run but the BatchCount would be wrong. A change was made so that you cannot click OK to save a payee record if a previous account is inactive while a later account is active.
8/21/2018
Topic:
Data Being Shifted

Nancy
Administrator
Posts: 692
Nancy
Administrator
Posts: 692
Topic: Data Being Shifted
Ok. Let's take this offline. Please enter a Support Ticket so we can troubleshoot this issue together.
Support Tickets can be entered at: www.wellspringsoftware.com/Help
8/20/2018
Topic:
Data Being Shifted

jbrook
Posts: 6
jbrook
Posts: 6
Topic: Data Being Shifted
Same result when selecting different printers through printboss. Positions of items are fine when printing to a printer directly.
8/15/2018
Topic:
Data Being Shifted

Nancy
Administrator
Posts: 692
Nancy
Administrator
Posts: 692
Topic: Data Being Shifted
The next thing we would try is a different printer to see if the results are different.
8/15/2018
Topic:
Data Being Shifted

jbrook
Posts: 6
jbrook
Posts: 6
Topic: Data Being Shifted
The report is printing portrait, although I don't think the issue is report specific since it happened to all of our reports(20+) at once.
I also deleted/re-installed the printer & printer driver and it's still doing it.

Something I did to test was I printed the raw data to a PDF then printed the PDF through printboss manually. This helped a bit but is still off. I don't know why printing it via an application & manually through adobe would be different. Maybe that's a hint as to what is wrong?
8/14/2018
Topic:
Data Being Shifted

Nancy
Administrator
Posts: 692
Nancy
Administrator
Posts: 692
Topic: Data Being Shifted
1. check to see if the report is printing landscape. Sometimes is happens....
2. this shift can also occur if the printer driver needs to be re-installed. We recommend a PCL5e or a PCL6 compatible with the operating system.
8/14/2018
Topic:
Data Being Shifted

jbrook
Posts: 6
jbrook
Posts: 6
Topic: Data Being Shifted
We have a lot of reports running through PrintBoss. Yesterday seemingly at random all of the reports started shifting the data up to the left. In some cases cutting off completely. None of the settings have changed. None of the graphics created through PrintBoss shifted, just the raw data passed.

Is there a setting somewhere or a registry key that can be adjusted to fix this?
8/9/2018
Topic:
Terminal Services

Nancy
Administrator
Posts: 692
Nancy
Administrator
Posts: 692
Topic: Terminal Services
Hello! Yes, you can just install it and Publish PrintBoss in a Terminal Services environment. The one caveat is PrintBoss needs a printer available before it can open. As a result, the published app needs to be set to load the printers before PrintBoss opens. The newer versions of Citrix and Terminal Services have moved this feature. I have not seen it, but one of our client’s shared that Terminal Services, 7.1, places this feature under Policies. The policy is called 'Wait for Printers to be created'. This policy is NOT selected by default.

If you cannot find this policy, then you can increases the ‘Printer Settle Time’ on the PrintBoss Driver Settings window under the Options menu. Since this value in in milliseconds, you may need to enter a larger value such as 1000.
8/9/2018
Topic:
Terminal Services

email submissions
Administrator
Posts: 172
email submissions
Administrator
Posts: 172
Topic: Terminal Services
Hello, We are interested in Printboss for Sage 300 CRE in a terminal services environment. What are the system requirements, and is this a supported configuration? We are looking to install this on our Server 2016 Terminal Server and was wondering if you have any updated documentation for that version?

Can we just install it and publish and call it good or are there any small tricks/changes we need to make?

I hope you can help me find something more out.
edited by email submissions on 8/9/2018
8/7/2018
Topic:
Duplicate Checks

Nancy
Administrator
Posts: 692
Nancy
Administrator
Posts: 692
Topic: Duplicate Checks
To help we need more information. What PrintBoss product are you using? With the desktop versions of PrintBoss, this is usually a printer issue. With PrintBoss Online it could be that checks are marked to reprint. Please enter a service request at www.wellspringsoftware.com. Go to Contact Us to enter the request. We can then connect and troubleshoot this issue with you.
8/7/2018
Topic:
ODBC Driver

Nancy
Administrator
Posts: 692
Nancy
Administrator
Posts: 692
Topic: ODBC Driver
No there is not.
8/3/2018
Topic:
Duplicate Checks

ajohnson
Posts: 1
ajohnson
Posts: 1
Topic: Duplicate Checks
Does any one know how to fix PrintBoss printing unwanted duplicate checks in quick books version 16?
8/2/2018
Topic:
ODBC Driver

scheng
Posts: 5
scheng
Posts: 5
Topic: ODBC Driver
Hi, is there an ODBC driver so that i can connect to the DBF files? i am trying to aggregate some of the signature logs and other tables to my datawarehouse.
edited by scheng on 8/2/2018
8/1/2018
Topic:
I/O error when attempting to change Admin password

bmsupport
Posts: 1
I get an I/O error message when I attempt to change the admin password. Has anyone run into this before and knows how to handle? Here is the exception report:

I/O error 103

EurekaLog 7.2.3.8 RC 1

Exception:
-----------------------------
2.2 Address: 00CD901B
2.5 Type : EInOutError
2.6 Message: I/O error 103.
2.7 ID : 365B0000
2.11 Sent : 0

User:
-------------------------
3.2 Name : Windows User
3.3 Email:

Steps to reproduce:
------------
8.1 Text:
7/30/2018
Topic:
Remove signature line on checks

Nancy
Administrator
Posts: 692
Nancy
Administrator
Posts: 692
Topic: Remove signature line on checks
Run PB32.ext
Go to File, Open Document Work file.
Choose the check form, click on View
Click on the signature line to highlight.
Right-click and choose Delete
7/30/2018
Topic:
Remove signature line on checks

tsosa
Posts: 1
How do I remove the signature line on the check form? I have looked at the form and it does not show a line where the signatures go on the check but somehow it is printing. How do I remove this line? I received a new set of blank checks that already has the line pre-printed.
Thank you!
7/18/2018
Topic:
Remote Printing

Nancy
Administrator
Posts: 692
Nancy
Administrator
Posts: 692
Topic: Remote Printing
the PrintBoss 50 printer driver cannot be redirected. PrintBoss should be moved to the server so that it is available in the Remote Desktop.
7/17/2018
Topic:
Remote Printing

leich
Posts: 1
leich
Posts: 1
Topic: Remote Printing
I have printboss installed on my local computer. I log into another computer via Remote Desktop and QuickBooks is on the remote computer.

When i try to print a check to the redirected printboss printer from my local computer to the remote computer, remote desktop crashes. Any help???
7/17/2018
Topic:
Silent Install from Command Line

Nancy
Administrator
Posts: 692
Nancy
Administrator
Posts: 692
Topic: Silent Install from Command Line
Wellspring does not have a script.
7/16/2018
Topic:
Silent Install from Command Line

dtapuchi
Posts: 1
Is there any way to script a workstation install of Printboss?


Right now I need to open the server folder, open setup.exe, enter credentials for UAC, and click next, next done.

If I'm anyways only clicking "next", is there a way to script this?




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