Nancy
Administrator
Posts: 741


2/23/2016
Nancy
Administrator
Posts: 741
There is an authorization form on our website that you complete and send to Wellspring Software Technical Support. We will call you, connect to a workstation that has access to PrintBoss. The Tech will enter a back door password which allows the authorized person to change the PrintBoss Master Application. Here is a link to the form: Change Security Password Request.
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okorsal
Posts: 1


2/23/2016
okorsal
Posts: 1
How can I reset the master password?
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Nancy
Administrator
Posts: 741


10/11/2013
Nancy
Administrator
Posts: 741
Beginning with PB Version 5.73.1 (06/17/2013) the Master Application password is case sensitive.
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