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Recovering PrintBoss from backup
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email submissions Administrator Posts: 173
11/9/2010
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My computer crashed, what files do I need from backup?
Recovering PrintBoss from a crashed workstation will first depend on whether the PrintBoss folder was located on the workstation or if it was located on a server.
If the PrintBoss folder was on your network, then log on as Administrator on the workstation, go to the PrintBoss folder and run the PrintBoss setup program. If the operating system of the workstation is Windows7, then you also must right-click and 'Run as Administrator'. Verify the settings on the first window of setup.exe. Check to make sure that the location is the server and choose the 'Workstation / Printer Driver/ Special Host Tasks.' Install Type. Click on Next and continue, taking the defaults to the last window where you will "Re-Install 'PrintBoss 50' Printer Driver on Finish." Click Finish.
If the PrintBoss folder was only on the workstation that crashed, you can copy the entire folder from a backup. This will ensure that you have all of the banking information previously entered, the current license file and any modified forms. Once copied to the new workstation, again, log in as Administrator on the workstation and run the PrintBoss/Setup program to load the PrintBoss Printer Driver into the workstation's printer list.
<em>edited by Nancy on 8/11/2011</em>
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