email submissions

all messages by user

9/6/2012
Topic:
Reports available with PrintBoss

email submissions
Administrator
From:
Sent: Tuesday, August 07, 2012 4:49 PM
To:
Subject: Print Boss

Does Print Boss have a feature that will produce a report of the # of checks printed? – something that we could compare to the check distribution report in Great Plains?

Controller
9/17/2012
Topic:
e-mailing attachements

email submissions
Administrator
Sent: Thursday, September 13, 2012 3:08 PM
Subject: question on e-mailing from PrintBoss Enterprise

HI

Can you add an attachment to your e-mail when e-mailing a pay stud to an employee? I have a client that wants the ability to add a word documents along with the employee’s pay stub when e-mailing them out.

Thanks,
10/25/2012
Topic:
Multiple PosPay specs

email submissions
Administrator
Support, My client is in the process of changing banks. They need to print checks for both banks using Accpac. Each bank requires that they submit a Positive Pay file when printing checks, and each bank uses a different spec. Can I use and "if" "then" statement in the detail section of the positive pay spec to create a file based on the bank used when printing or is their a better way?
11/2/2012
Topic:
Payee List Entry and Multiple Email Addresses

email submissions
Administrator
Sent: Friday, November 02, 2012 8:31 AM
To: Support@wellspringsoftware.com

When setting up a Payee, I need to be able to put multiple email address for remittance to be sent out to. I have a vendor with fairly long email address and I am not able to enter the entire email for both people.
edited by Nancy on 11/2/2012
11/8/2012
Topic:
Datatel (Ellucian)Colleague system

email submissions
Administrator
Sent: Tuesday, November 06, 2012 10:21 AM
To: Sales@wellspringsoftware.com
Subject: Request for information

Greetings,
... We are a Community College in California and we use the Datatel (Ellucian)Colleague system (HP UX and Unidata).

We need to migrate away from our current pen/impact printer for printing our AP and Payroll checks, to a laser printer. I have read that other colleges are using Print Boss to handle printing to blank check stock from Datatel.

Does your product work with Datatel Colleague (AP and Payroll)?
What are the software requirements (dedicated server, resources, etc.)?
Are there recommended/required printers for your product?
What is the cost of the software, maintenance, support?
Is there someone on your staff that is familiar with the Datatel (Ellucian) products?

We appreciate you assistance during our investigation into alternatives.
edited by email submissions on 11/8/2012
11/8/2012
Topic:
Datatel (Ellucian)Colleague system

email submissions
Administrator
Sent: Thursday, November 08, 2012 11:07 AM
To: PrintBoss Support
Subject: RE: Request for information

Thank you for the information.

When you mention “Datatel is always a custom installation as it is highly customizable…”, you are referring to Datatel as being highly customizable, correct?

I noticed there is a Free Trial available on the site. How large of an effort is it to install and configure PrintBoss to work with Datatel Colleague? (Minutes, hours, days?)

You also mention that PrintBoss is self-contained. How does PrintBoss actually work? Does it take a HOLD file (an ascii file) and re-format it and then send it to the printer, or does it capture a data stream?

Thank you very much for your assistance!
11/8/2012
Topic:
Editable PDF's

email submissions
Administrator
Sent: Thursday, October 18, 2012 10:29 PM
To: Support@wellspringsoftware.com
Subject: Re: Editable PDF's

Hi Support,

We have purchased an upgrade to Print Boss recently but we have now found that the pdf’s PrintBoss is saving are not editable via Adobe Pro. Is there a way to save the files so that they are editable?

Thanks for getting back to me.

Kind Regards,
11/30/2012
Topic:
Export E-mail Address Book

email submissions
Administrator
Sent: Friday, November 30, 2012 11:31 AM
To: printboss@wellspringsoftware.com
Subject: email lists-technical help
Good Morning,
I am trying to export our email list to a spreadsheet. Is this possible? I looked at your forums and a support pages and did not find this question or procedure.
12/7/2012
Topic:
Import new entries to the Payee List

email submissions
Administrator
Sent: Friday, December 07, 2012 9:29 AM
To: 'support@wellspringsoftware.com'
Subject: Quick question

I’d like to import new entries into an existing payee list. When importing payees, will the entries in the CSV file replace any current entries in a payee list or add them? Should I export the existing list and then add entries and then re-import? Or, should I create a CSV file of just the new entries and import them into the existing payee list appending the file?
Thanks,
(I’m on version 5.70.8, 06/23/11, serial # 704033 Ent, using Accpac ERP 6.0., Workstation OS is Windows 7 Professional)
12/20/2012
Topic:
Copy e-mail configurations

email submissions
Administrator
I have a question to ask please.
Is there a quick and easy way to copy the email settings from one install to another server ?
2/13/2013
Topic:
Sage 300 ERP2012 (V6.1A)

email submissions
Administrator
Sent: Wednesday, February 13, 2013 7:25 AM
Subject: Print Boss and Sage 300 ERP 2012

Hello,
I am upgrading my client next week from Sage 300 version 6.0A to Sage 300 ERP2012 (V6.1A). Does the client require to upgrade Print Boss?
Thanks,
3/7/2013
Topic:
French Characters

email submissions
Administrator
Sent: Sunday, March 03, 2013 12:46 PM
To: PrintBoss Support
Subject: French Characters
Hello, I have two printers, one is Brother and the other one is Kodak.
When I print a cheque from ACCPAC, french characters are printing correctly, but when I use PrintBoss, I have a box instead of the french characters.
I do not know what kind of printer our customer is using. So, if I have the same problem on customer site, how do we fix it ?
3/7/2013
Topic:
Printing check copies based on Bank

email submissions
Administrator
Sent: Monday, January 21, 2013 12:28 PM
To: Support@wellspringsoftware.com
Subject: Question regarding copy of checks
Hi,
We are using Printboss with 5 or so clients so far and are very happy with the software. Four of the five clients need a copy of the check printed out on regular blank paper, the fifth does not.
I have found where I can go into the editor for the QB-CHK4m check that we use and go into the settings tab and change the Copies to 1, then change the printers to the correct printers under Multi-Parts & Printers.
This appears to be a global change rather than per bank account, even though the Forms Select window shows what the current bank account is.
Is this correct, that it is a global setting rather than by bank account? Can this be done by bank account easily or would I need to "copy to" the form we use to have one be with an extra copy and one without?
3/18/2013
Topic:
Encrypt the Positive Pay text files

email submissions
Administrator
Sent: Monday, March 18, 2013 9:30 AM
To: Support@wellspringsoftware.com
Subject: Positive Pay text/csv files

Hello,

Is there any way to encrypt the Positive Pay text files that PrintBoss outputs? Our client is concerned about the security of a plain text file that could be edited.

Thanks!
4/11/2013
Topic:
Images on Form

email submissions
Administrator
Sent: Thursday, April 11, 2013 9:03 AM
To: support@wellspringsoftware.com
Subject: images on forms

Hi folks,
We have a client who wants to include images from crystal on their printboss forms.
What are the limitations as to what can be included? I can attach BMP’s and JPG’s, but what about OLE files (links to excel) like the one attached.
The client is using the Enterprise version.
4/11/2013
Topic:
Bank selection for GP Payroll

email submissions
Administrator
Sent: Wednesday, September 21, 2011 2:15 PM
Subject: Adding Checkbook ID to Payroll Form
I have attached below the steps to add a checkbook ID to the payroll form. Once captured and assigned, the checkbook ID and the company name are used to identify a bank rather than choosing the bank from a pop-up window.

1. Go into Report Writer and open the check. In the Report Definition window click on Tables.
2. Highlight Payroll Address Master and click on Remove. We will be adding this back later. The fields on the report from this table will not be affected.
3. Highlight Payroll Master
a. Click on New.
4. Highlight Payroll Address Master
a. Click on Open.
5. Click on Relationships in the Table Definition window.
6. Click on New in the Table Relationship window.
7. Click on the Ellipse button next to Secondary Table.
8. Highlight Payroll Work Header
a. Click OK.
9. Bring up UPR_WORK_HDR_Key3 as the Secondary Table Key.
10. Bring up Employee ID in the drop down under Primary Table.
a. Click on OK.
11. Exit out of the Table Relationship window and click OK on the Table Definition window.
12. Highlight Payroll Address Master in the Related Tables window if it isn't already highlighted. Click on OK.
13. Highlight Payroll Address Master in the Report Table Relationships window
a. Click on New.
14. Highlight Payroll Work Header, (you may see this table listed twice which is fine)
a. Click OK.
15. Click Close on the Report Table Relationships window.
16. Click Layout in the Report Definition window.
17. Pull up Payroll Work Header in the Toolbox drop down.
18. Highlight Checkbook ID and drag it onto the desired spot in the report layout.
19. Exit out of the layout
a. Click on the Restrictions button in the Report Definition window.
20. Click New.
21. Name the Restriction "test"
22. Bring up Payroll Work Header as the Report Table and Federal Wages/Pay Run in the Table Fields.
a. Click on Add Field.
23. Click on the '=' Operator.
24. Click on Add Field again. The expression should look like this:
UPR_WORK_HDR Federal Wages/Pay Run = UPR_WORK_HDR Federal Wages/Pay Run
25. Click OK, exit out of the Report Restrictions window
a. Click OK on the Report Definition window.
26. Go to File | Microsoft Dynamics GP.
27. Grant security to the modified report.
a. Go to Tools | Setup | System | User Security
b. Select the User
c. Select the Company
d. Drill back on the Alternate Modified Forms and Reports link at the bottom of the window
e. Select Microsoft Dynamics GP as the Product
f. Select Reports as the Type
g. Expand Payroll
h. Expand Employee Checks Stub on Top-D and ensure that Microsoft Dynamics GP (Modified) is marked
i. Click Save and print the check to the screen.
4/11/2013
Topic:
Windows 7 and Bi-directional support

email submissions
Administrator
did a workstation install of PrintBoss on new Windows7 machine. had a run away HP Lazer Jet - it just kept printing. here's what to do: go to properties & ports, turn off bi-directional support.
4/18/2013
Topic:
PosPay File Name Variables

email submissions
Administrator
Sent: Thursday, April 18, 2013 12:31 PM
To: support
Subject: PosPay File Name Variables

Hello,

We would like to automatically name Positive Pay files in this format:

{companyName}{batchNumber}{date}.txt

I know that {MMDDYYY} would work the the date, but is there a way to use variables to automatically name the file in the format we want?

Thanks!
5/7/2013
Topic:
PrintBoss Permissions

email submissions
Administrator
Sent: Monday, May 06, 2013 3:50 PM
To: 'PrintBoss Support'
Subject: PrintBoss permissions

We have a user permission issue which does not allow PrintBoss to function. What local computer, server and folder permissions are required?

I have PrintBoss installed on the network server, mapped to drive P, which the user has full permissions to. I also had issue at another site related to user permissions to the print spooler, so I made sure the users have permissions to this as well.

Any thoughts?
5/28/2013
Topic:
Customized Report cannot print directly to Printer

email submissions
Administrator
Sent: Tuesday, May 28, 2013 7:18 AM
To: Support@wellspringsoftware.com
Subject: Sage 300 ERP Version 2012 issue
Hello,
Can you tell me when you will have a permanent fix for the customized reports that need to be previewed first before printing to the print boss printer (see below)? I have several clients experiencing this issue and are anxious to have it corrected and have requested that I submit a formal request. Please have someone contact me with the status of this issue.
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